1. Who We Are & Why This Policy Exists
3000 bd is Bangladesh's popular online betting and gaming platform. This privacy policy explains how carefully we handle the information you share while using our website.
This Privacy Policy applies to all services, websites, and applications operated by 3000 bd. By using the platform, you agree to this Policy. If you do not agree, please refrain from using our services.
We may update this privacy policy from time to time. For any significant changes, a notice will be posted on the website and the "Last Updated" date at the top of the page will be revised.
2. Information We Collect
3000 bd collects your information in several ways. A full breakdown is provided below:
2.1 Information Collected at Registration
- Full Name (as per National ID)
- Date of birth (for age verification)
- Mobile Number & Email Address
- Current Address
- Preferred Username & Password
2.2 Information Collected During KYC Verification
- Copy of National ID (NID) or passport
- Selfie or live photo (for identity confirmation)
- Bank Account or Mobile Wallet Details
2.3 Automatically Collected Information
- IP address and device type
- Browser Type & Version
- Login Time & Session Data
- Page Visits, Click Patterns & Betting History
- Cookies & Session Tokens
2.4 Payment Information
Transaction details are collected during deposits and withdrawals. However, we never collect your full PIN or password for bikiash, Nagad, or Rocket — those go directly to the respective payment gateway.
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| Registration Information | Account Management | 5 years after account closure |
| KYC Documents | Identity & Age Verification | 7 years after account closure |
| Betting History | Financial Audits & Dispute Resolution | 7 years after the transaction |
| Log & Session Data | Security & Technical Analytics | 90 Days |
| Cookie Data | Improving User Experience | 30 days (session cookies: until browser is closed) |
3. How Your Information Is Used
3000 bd uses your information only for specific, legitimate purposes. Each purpose is clearly outlined below:
- Account Creation & Management: Helping you sign in, make transactions, and use our services on the platform.
- Identity & Age Verification: Ensuring that only users aged 18 and above can access the platform.
- Transaction Processing: Processing deposits, handling withdrawals, and ensuring bonuses are correctly applied.
- Customer Support: Addressing your questions, complaints, and support requests.
- Fraud Prevention: Detecting suspicious activity and maintaining platform security.
- Legal compliance: Compliance with anti-money laundering laws and all other applicable regulations.
- Service Improvement: Using analytical data to improve the overall user experience.
- Promotional Communications: With your consent, we may send you information about new offers and promotions.
Our commitment: 3000 bd never sells your data to advertising companies or any third parties. Your information is used solely to deliver the services you signed up for.
4. Who Your Information Is Shared With
3000 bd may share your information with specific parties in limited circumstances:
4.1 Payment Processors
Necessary information is shared with payment gateways such as bkash, Nagad, and Rocket to process your transactions. These providers protect your data under their own privacy policies.
4.2 Technology Service Providers
Trusted third-party software services are used for website hosting, data storage, and analytics. These providers may only process your data in accordance with our instructions.
4.3 Legal Authorities
We are legally required to share information with relevant authorities under lawful requests from the Government of Bangladesh, court orders, or anti-money laundering regulations.
4.4 Business Transfers
In the event of an ownership change or merger, your data may be transferred to the new owner. You will be notified in advance if this occurs.
5. Cookies & Tracking Technologies
3000 bd uses cookies on its website — small data files stored in your browser. These cookies fall into three main categories:
Essential Cookies
These cookies are essential for login sessions and site security. They cannot be disabled, and without them the website will not function properly.
Performance Cookies
We analyze which pages get the most traffic and how long they take to load, using that data to improve the site. You will have the option to disable these cookies.
Functional Cookies
These cookies are used to remember your language preference, location settings, and personalized experience.
Cookie Controls: You can disable cookies through your browser settings, though this may affect some site features — in particular, your login session may sign out repeatedly.
6. Data Protection Methods
To keep your data secure, 3000 bd uses industry-standard security technology:
- SSL/TLS Encryption: All data transmitted to and from the site flows through encrypted channels.
- Database Encryption: Stored sensitive data is kept in encrypted form.
- Two-Factor Authentication (2FA): An extra layer of security is available for account login.
- Firewall & Intrusion Detection: Advanced firewalls are in place to prevent unauthorized access to our servers.
- Regular Security Audits: Regular system audits are conducted by external security experts.
- Staff Training: Staff with access to your data are trained and contractually bound to maintain confidentiality.
That said, no organization can guarantee 100% security on the internet. Keep your password strong and never share it with anyone.
7. Your Rights
As a 3000 bd user, you have the following rights over your personal data:
- Right to Be Informed: You have the right to know what personal information we hold about you.
- Right to Rectification: You can request corrections to any inaccurate or outdated information.
- Right to Erasure: Under certain conditions, you may request that your data be deleted.
- Right to Restrict Processing: In certain cases, you may request that the processing of your data be temporarily paused.
- Marketing Opt-Out: You can opt out of promotional emails or SMS at any time.
To exercise any of these rights, support@3000bd.betor reach us via live chat. We aim to respond within 30 business days.
Important: Certain information may not be deletable due to legal obligations. KYC records and transaction data in particular must be retained as required by law.
8. International Data Transfers
While 3000 bd is primarily a Bangladesh-based platform, some of our cloud servers and technology partners are located internationally. Where your data is stored on overseas servers, the same standards of security and privacy protection continue to apply.
We only work with providers that comply with international data protection standards.
9. Protection of Minors
3000 bd strictly does not collect data from or provide services to anyone under the age of 18. Age is verified at registration, and KYC verification is mandatory in any case where eligibility is in doubt.
If a minor is found to have opened an account by mistake, that account will be closed immediately and all associated data will be deleted.
10. Policy Updates & Contact
If any significant changes are made to this Privacy Policy, you will be notified via the website homepage or your registered email address. Continued use of the site following any changes constitutes your acceptance of the updated Policy.
For any questions or concerns regarding this privacy policy, please contact us:
- Email: support@3000bd.bet
- Live Chat: Chat button at the bottom right of the website (24/7)
- Help Center: Our Help Center page View